Your operations are a mess.
I have the systems to fix that.
I work with small businesses across any industry to build the operational infrastructure they have been putting off. The HR, the SOPs, the filing, the compliance, the bookkeeping setup. The processes that keep a business running without the owner holding everything together by memory.
Every engagement is scoped to your business. Not a package off a shelf.
Photo by Renáta-Adrienn on Unsplash
Four ways to engage.
On-demand help with no long-term commitment. Good for specific tasks, quick builds, or a second set of eyes on something.
From $85/hrFixed scope, fixed price. You know what you need built. We scope it together, agree on the deliverables, and get it done.
From $300Your part-time ops person on call monthly. Ongoing support, recurring tasks, and priority access. No surprises.
From $400/moOne full day, one focused problem. We work through it together and you leave with deliverables in hand same day.
From $750/dayServices by category.
Full HR foundation from scratch. Offer letters, I-9 and W-4 compliance, onboarding checklists, employee files, and the documentation that protects you if something goes wrong.
A real handbook written for your business. At-will statement, conduct policy, attendance, dress code, and the policies your employees need to see in writing.
Payroll software selection guidance and setup. Federal and state registration, pay schedule, direct deposit, and the process that runs correctly every pay period.
A paid engagement where I investigate your business and deliver a written findings report with prioritized recommendations.
Documented procedures for the recurring processes in your business. Written clearly enough that someone new could follow them without asking you.
Digital folder architecture, naming conventions, and version control. The structure your whole team can navigate without asking you where something lives.
A single policy written for your business. Cancellation, no-show, refund, deposit, tip handling, or any other policy you need in writing.
A full set of policies built as a cohesive library. Branded, organized, and ready to share with employees or clients.
A set of branded, reusable document templates for your business. Letters, forms, agreements, and any other documents you produce regularly.
QuickBooks Online set up correctly from the start. Chart of accounts, bank connection, products and services, and the workflow that makes invoicing and reconciliation straightforward.
Custom QBO workflows for your business. Invoicing, expense categorization, payroll integration, and the reporting that tells you what your numbers actually mean.
Hands-on QBO training for you or your team. We work through your actual setup so you leave knowing how to use the system correctly going forward.
The operational foundation for a new business. Entity setup guidance, EIN, banking, insurance, licensing, QBO, and the systems that need to exist before you take your first client.
A paid assessment for businesses operating informally that need to get properly structured. Covers legal, financial, HR, operations, and compliance.
Every annual deadline your business needs to track in one organized calendar. License renewals, annual reports, tax filings, insurance renewals.
I am so happy with the output we received. I was skeptical as I did not know what our company was missing until I saw it spelled out for me. But I am much more confident hiring employees knowing we have the correct structures in place.
Bring Joy Florals Owner · Houston, TexasErin made it feel clear, organized, and way less intimidating. The spreadsheets she created are already helping me understand what I need to focus on and how to make decisions with more confidence. I’m so grateful for her patience and the way she made something that usually feels stressful feel completely manageable.
Kileigh Knott Owner · Back Bar Skincare · Spokane, WAThis is exactly what our business needed. It helped fill in all the gaps as we are trying to grow. Erin is incredibly knowledgeable and did all the legwork that we needed. Could not recommend enough.
Bring Joy Florals Owner · Houston, TexasNot sure where to begin? Start with the free audit.
The Business Health Audit is a free self-assessment that shows you exactly where your business stands. Work through it at your own pace and we will review it together on a call. No commitment required.
Proudly serving all couples and all businesses · Eastern WA + North Idaho